Landline (9.30am – 4:00pm):

0151 709 2994

24 hour line:

07740 149899

Email:

homicideteam@homicidesupporthub.org

What Our Tailored Support Looks Like

by | Nov 22, 2025 | Blog

At The HUB, we know that no two families experience loss in the same way. That’s why our support is never generic. It’s tailored to you, your needs, and your situation.

When someone reaches out to us after the devastating loss of a loved one, whether through homicide or culpable road death, we don’t just respond with a checklist. We respond with care, compassion, and a commitment to offering the right kind of help at the right time.

So what does our tailored support actually look like?

  • A safe, welcoming conversation
    We begin by simply listening. There’s no pressure to have answers or explain everything, just a chance to talk about what’s happened, how you’re feeling, and what you might need.
  • Support for the whole family
    Every family member processes grief differently. We consider the needs of parents, siblings, children, and extended family, offering guidance that reflects each individual’s experience.
  • Personalised referrals
    After understanding your situation, we connect you with trusted support services, whether that’s counselling, legal advice, housing support, or peer-led sessions. Chosen specifically to suit your needs.
  • Continued check-ins
    We don’t make a referral and disappear. We stay in touch, check progress, and adjust support if your needs change. We’re here for the long haul. Not just the crisis moment.
  • Coordinated care
    We work closely with the National Probation Service, Victim Liaison Officers (VLOs), Family Liaison Officers (FLOs), and many other professionals to make sure your support is joined-up and consistent.

In short: our tailored support means you’re seen, heard, and never treated like just a number. You get the kind of help that fits you. Not a one-size-fits-all response.

If you or someone you love is struggling after a traumatic loss, we invite you to take that first step. Contact us →

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Contact the Hub

Landline (9.30am – 4:00pm):

0151 709 2994

24 hour line:

07740 149899

Email:

homicideteam@homicidesupporthub.org

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